Plan Your Visit

Before You Arrive

Pre-purchase your tickets for priority entrance to the Zoo. This helps the Zoo manage lines and provide a great guest experience. Guests purchasing walk-up tickets may experience a wait, especially on weekends and holidays.

You can purchase your tickets on our webstore.

Member entry remains free with no reservations or timed tickets required. 

We recommend you review and download our digital map and visitors’ guide before you arrive. The map and guide will be a handy resource throughout your visit and have the most up-to-date information.

Health and Safety Reminders

Per CDC recommendations and state and local guidance, masks are no longer required for guests who have been fully vaccinated. We ask guests to take on the responsibility to have any unvaccinated people in their party wear masks. We will not be checking vaccination status. 

Please keep a social distance of at least 6 feet between your group and others.

When You Arrive

For members and those with pre-purchased tickets, please look for the member/pre-purchased tickets line when you arrive. Please have your tickets or your membership card and photo ID out and ready to be scanned so that we can get you into the Zoo as quickly as possible to start your visit.

Once you have entered, you are welcome to stay through our open hours. We do not have set exit hours, except our closing time.

Exhibits and Attractions

Winged Wonders Bird Show continues with daily shows at 10:30 a.m. and 1:00 p.m. For the safety of the animals, shows may be cancelled without notice due to rain, high winds, or extreme high and low temperatures. 

Stingray Bay entry, touching, and feeding are available for an added charge. Entry is $4 per person. Member entry is free. Feeding is $2 per feeding for both members and non-members.

Giraffe feeding is available. Twiga Terrace is open to all guests. Giraffe feeding is $3 per person for members and $5 per person for non-members. 

Roo Walkabout is open daily.

Valley Farm is open during regular Zoo hours.

Reptile House is open during regular Zoo hours.

Dino Dig and Wilderness Falls play areas are open during regular Zoo hours. Wilderness Falls water features are on from 10:00 a.m. to 4:00 p.m.

For up-to-date schedules for Keeper Chats and presentations, please visit our Keeper Chats page. 

Tropical Treasure is “on paws” as we are currently making updates to this area for improved animal care. We look forward to welcoming you back soon! 

All exhibits are subject to close or change schedules without prior notice.

Food, Beverage and Retail

Safari Café & Kopje Lodge are open, offering food in grab-and-go containers. Our staff is processing orders and purchases outside of the Kopje Lodge. Guests will not be able to enter the indoor area.

Kudu Cafe is open behind the Kopje Lodge, offering a variety of coffee, beverages, pastries, and ice cream.

There will be additional seating areas open to enjoy your meal, including near Safari Café, Kopje Lodge, and Stingray Bay. Please refer to our map to locate all seating areas. 

Water fountains are available throughout the Zoo, including bottle filling stations at Sea Lion Cove and Stingray Bay.

Gift shops are open for purchases outside in front of the shop, but the indoor areas are closed.